Refund Policy

 LOTUS THERAPY MAT

It can take a little while for you get use to your Lotus Therapy Mat.

We do offer a 30 day guarantee. If you would like to return your item we are happy to assist. You can contact us at info@lotustherapymats.com.au.

It is the customers responsibility for paying the return shipping fee.

CANDLES

We take a lot of pride in hand-pouring each and every one of our candles every day. Our candles are made using natural soy wax, pure fragrance oils, and wicks, resulting in a candle that is cleaning-burning, true-to-scent, and long-lasting.  

If your candle (or other scented product) doesn't burn exactly the way you think a candle should perform, please contact us at info@lotustherapymats.com.au.